Privacy Policy

Your Family Law meets their obligations towards their clients under the General Data Protection Regulation (GDPR).  This privacy policy sets out how Your Family Law uses and protects any information that an individual provides the firm when they interact with them.   This privacy notice explains the types of personal data we may collect and explains how we will store and handle that data and how we will keep it safe.

In certain situations, we may require your data to pursue our legitimate interests, as part of running our business and keeping internal records, and keeping you informed about matters concerning the company or the law.  This does not impact your rights, freedoms or interests.

If the law requires us to, we may need to collect and process your data.  For example, information required by audits or investigations by regulatory bodies.

In some situations you may consent to us collecting and processing your data.

When do we collect your personal data?

We collect your personal data when: –

a.    You contact us by telephone, email, through our website or by attending at our offices to deal with your case or to make an enquiry about using our services

b.    At marketing or networking events, where we will only collect your personal data and store the same if you opt in to us using your personal data for marketing purposes.

What sort of personal data do we collect?

We collect data that may include your name, gender, date of birth, address, national insurance number, telephone number, email address, as well as the same information in relation to other members of your family and any other information necessary in order to deal with your case for you.

We may also have copies of documents that you use to provide proof of your age or identity or address such as passports, driving licences or utility bills.

How and why do we use your personal data?

We use your personal data in order to see whether or not we can deal with an enquiry that you make in relation to provision of our legal services.

We also use your personal data to deal with your legal enquiry should we take your case on.

We do not need your consent to use your personal data to deliver legal services to you which you have requested or in relation to which you have made an enquiry

We do however need your consent to send you marketing materials and will only do so if you opt in to receiving such documents.

How we protect your personal data.

We are committed to ensuring that personal data is kept secure.  IN order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that is collected.

How long will we keep your personal data?

Whenever we collect or process your personal data, we will only keep it for as long as is necessary for the purpose for which it was collected.

Where we have dealt with a legal query or case for you, your data will usually be kept for a minimum period of 6 years.

Who do we share your personal data with?

We sometimes share your personal data with trusted third parties. These include barristers, medical experts, other experts, legal aid auditors, SQM auditors, most of whom are regulated themselves to protect your personal data.

When we provide your data to them, we do so on terms and conditions which make it clear that: –

·      The information is provided purely for them to perform the specific purpose for which we have sent it to them e.g. to prepare an expert’s report.

·      They may only use your data for the exact purpose that we have specified in our contract with them.

·      They will only keep your personal data for as long as is necessary to comply with their contractual obligations to us.

What are your rights over your personal data?

An overview of your different rights

You have the right to request:

  • Access to the personal data we hold about you, free of charge in most cases.

  • The correction of your personal data when incorrect, out of date or incomplete.

  • In some circumstances, where we have no lawful basis for holding your data or where the lawful basis is consent, you can ask us to delete your data;

  • That we stop using your personal data for direct marketing (either through specific channels, or all channels).

  • That we stop any consent-based processing of your personal data after you withdraw that consent.

You have the right to request a copy of any information about you that Your Family Law holds at any time, and also to have that information corrected if it is inaccurate. To ask for your information or to have it amended, please contact either Sam Martin or Kate Kingham

If we choose not to action your request we will explain to you the reasons for our refusal.

Contacting the Regulator

If you feel that your data has not been handled correctly, or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

You can contact them by calling 0303 123 1113